What is live chat support and why do you need it for your website?

Live chat software services first emerged in the early 2000s, but struggled to gain traction at first, as customers were more comfortable speaking to a representative directly. However, the technology has developed rapidly since then and many businesses have adopted this form of communication in an effort to achieve 24/7 customer support with faster response […]

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Google Chat will now let you show off your language skills

Finding the right way to reply in Google Chat is about to get a bit more exotic thanks to a new update. Google has announced its chat software will benefit from an expanded version of its Smart Replies feature, which now supports several other languages apart from English, adding Spanish, French, and Portuguese options. Google says […]

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